Thinking of buying a vertu Ascent mobile phone?
We recently sent 2 scuffed up phones to have them recovered. The back is leather and soon gets worn. Vertu’s idea of customer service is to say they might do this for us (if we are good) first they said £310 each which then was changed to £1200 each or £2400 for both!! It took them 4 weeks to tell us this. In my opionion- this represents terrible service for what is supposed to be a premium brand. Steer well clear.